With SmartLook™, Customers Get Human Help On Demand so They’re Never
SAN DIEGO--(BUSINESS WIRE)--
TurboTax®, the nation’s leading preparer of federal
tax returns, just got more personal. For the upcoming tax season
TurboTax, from Intuit Inc. (Nasdaq: INTU), offers customers on-demand
assistance through a one-way video connection to a live TurboTax expert
and CPAs or enrolled agents who can provide real-time, personalized
“With TurboTax, ‘do-it-yourself’ doesn’t mean you’re alone,” said Dan
Wernikoff, executive vice president and general manager of Intuit’s
TurboTax business. “With SmartLook,
TurboTax has a breakthrough service that delivers human help, on demand
in the palm of your hand. You get expert assurance so that you can be
confident your taxes are done right and you’re getting every dollar you
TurboTax Online Deluxe,
products for 2016 taxes include:
Expert Help On Demand: Allows customers to connect live, via
one-way video, to a TurboTax expert and credentialed CPAs or enrolled
agents to get personalized, real-time answers to their questions
when they need it – at no additional cost. Screen sharing capability
allows the TurboTax expert to show relevant information and highlight
next steps right on the screen so customers can file with confidence.
Bilingual experts speaking English and Spanish are also available.
Appointment Scheduling: Lets customers schedule an appointment
with a tax expert at a time and date that works best for them.
Customers who schedule an appointment receive an on-screen
confirmation, reminder emails, texts and the ability to add the
appointment to their calendar.
W-2 Snap and Auto-fill: Gives customers a jumpstart on their
taxes with the snap of a photo. Whether filing from a smart
phone, tablet or computer, customers can take a picture of their
W-2 with their mobile device and TurboTax automatically puts their
information directly into their tax return. Additionally, TurboTax
tax information directly from more than 1.3 million employers and
financial institutions, eliminating data entry and increasing accuracy.
CompleteCheck™: Delivers a comprehensive and streamlined review
of a customer’s return. TurboTax CompleteCheck checks for missing,
incomplete or conflicting information and then guides customers to
easily fix errors before they file, giving them the confidence their
tax return is done right.
Pricing and Availability
Online and desktop
products are now available and are up to date with the latest tax
laws. Taxpayers can file now with TurboTax and their return will be held
securely and submitted when the Internal Revenue Service begins
processing e-filed returns on Jan. 23.
TurboTax Online pricing starts at free for taxpayers with simple
returns. Features and availability vary by TurboTax product. TurboTax
Online federal and state products include e-filing at no additional cost
and are available at www.TurboTax.com.
About Intuit Inc.
Intuit Inc. creates business and
financial management solutions that simplify the business of life for
small businesses, consumers and accounting professionals.
Its flagship products and services include QuickBooks® and TurboTax®,
which make it easier to manage small
businesses and tax
preparation and filing. Mint provides
a fresh, easy and intelligent way for people to manage their money,
while Intuit's ProConnect brand
portfolio includes ProConnect
Tax Online, ProSeries®
and Lacerte®, the
company's leading tax preparation offerings for professional accountants.
Founded in 1983, Intuit had revenue of $4.7 billion in its fiscal year
2016. The company has approximately 7,900 employees with major offices
in the United States, Canada,
the United Kingdom, India, Australia and
other locations. More information can be found at www.intuit.com.
View source version on businesswire.com: http://www.businesswire.com/news/home/20170110005561/en/
Source: Intuit Inc.